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Buyer guide / Canada

Make a public-sector technology engagement easier to assess.

Define the service, deliverables, responsibilities, and checks before comparing partners. Confirm procurement, security, and other requirements with the people who own them.

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What should a public-sector technology brief ask a delivery partner to confirm?

Ask for a defined work package, acceptance evidence, required qualifications, information handling, and handover responsibilities. The contracting authority’s requirements govern the opportunity; this checklist is a planning aid.

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Questions to resolve before commissioning the work
Area to confirmAsk the partner forWho needs to agree
Scope and interfacesDeliverables, dependencies, exclusions, and milestone reviews.The service owner and delivery lead.
Supplier and personnel requirementsEvidence of the qualifications required for the specific opportunity.The procurement and security contacts.
Information and hostingA data-flow description covering storage, processing, logs, backups, and providers.The organization’s information and security owners.
Acceptance and handoverThe check plan, source access, operating instructions, and support boundaries.The buyer and the team that will operate the service.

Describe the service and the people it supports.

Describe the task citizens, staff, or partners need to complete and where delays happen. Include service channels, records, decisions, and difficult cases. Use that description to scope the software, data, or automation and judge the proposed release.

Separate deliverables from organizational dependencies.

List the software, integrations, documentation, and support expected from the partner. Separately name the access, policy decisions, and reviews your organization must provide. Give each dependency an owner and date. Confirm the process with your procurement team and the opportunity documents.

Make sensitive requirements explicit.

State confirmed requirements for information handling, identity, hosting, accessibility, and languages. Send unanswered questions to security, privacy, or service owners. Ask the partner for evidence that it meets the specific requirements and eligibility conditions.

Agree how working delivery will be accepted.

Plan reviews around complete service tasks using representative records and the operating team. Name who approves functionality, integrations, release readiness, and handover. Include failed and interrupted cases and the recovery staff will need after launch.

Prepare for operation and future competition.

Agree the source, configuration, documentation, and access your organization receives. Define hosting and support responsibilities and make provider or proprietary dependencies clear for future delivery. Active K Digital can discuss software, data, AI automation, and security work, with eligibility and requirements confirmed for the opportunity.

Your starting checklist.

  • Describe the service task and affected users.
  • List deliverables, dependencies and decision owners.
  • Confirm opportunity-specific requirements with responsible teams.
  • Define results for review and operational recovery.
  • Agree source, documentation, access and support handover.

Common questions

Is this guide official Canadian procurement guidance?

This guide covers engineering and delivery planning for a potential technology engagement. Your organization's procurement team and the opportunity's official documents determine the applicable process, eligibility and submission requirements; use those sources when making procurement decisions.

What should we bring to an initial conversation with Active K Digital?

Bring the service problem, an outline of expected deliverables and the confirmed constraints you can share. Include relevant timelines and dependencies, plus any public opportunity documents, so the conversation can identify a suitable scope and the requirements that need further confirmation.

Discuss a project

Make the first step clear.

Share a general brief and the decision you need to make. We’ll establish where Active K Digital can help.

Discuss your project